ENERGY AT A QUALITATIVELY NEW LEVEL

About 70% of the volume of electricity supply and 78% of thermal energy. Almaty power engineers are currently pursuing a customer-oriented policy. This is not only a requirement of antimonopoly legislation, but also an important factor in the progressive development of the energy complex.
Alevtina Don, Almaty
There is no contradiction in this, JSC “Almaty power plants” believes: energy is a socially sensitive industry and mutual understanding with consumers is a guarantee of mutual responsibility and economic stability. It is to this aspect that the company pays a lot of attention to its long-term development strategy. For almost five years, Almaty power engineers have adhered to the Ales code of Business Ethics, which defines the principles and rules of interaction both within the company and with suppliers, business partners, consumers, and government agencies. Regular public hearings, all kinds of open feedback channels allow us to continuously conduct these dialogues and discussions, hear and understand each other. Among the forms of feedback-and a constantly conducted survey. So, according to the results of a survey with consumers in 2013, the average price of the company was 4.4 points on a 5 – point system, and in 2014-4.5 points, which indicates that the survey participants were satisfied with the fulfillment of contractual obligations with ales and the quality of the products offered.
On the eve of their professional holiday, at the last stage of the year, Almaty Power Engineers celebrate two important results: full-time, uninterrupted operation of the power complex and the same uninterrupted dialogue with the public. According to the results of 11 months of the year, the company has invested тұтынушыларға 4.5 billion in consumers. electricity and 4.7 million kWh. Gcal produced and supplied heat.
The company believes that the stability and progressive development of ales made it possible to ensure the professionalism and harmonious work of the labor collective, as well as large-scale modernization and reconstruction of production capacities. This made it possible to reduce the degree of depreciation of fixed assets, increase production capacity by 70 MW, as well as implement a large program to save energy and reduce its own needs. As a result, the reliability and fault tolerance of the system increased, internal resources were mobilized and savings were ensured, which partially compensated for the gap between exemption tariffs and increased production costs.
“Our dialogue with society, by definition, cannot be simple, “says Nurlan Mukhamed – Rakhimov, Chairman of the Board of Almaty power plants JSC. – But it is very relevant and should not be interrupted. On the one hand, we hear what the consumer expects from us, his assessment of our current activities, and on the other hand, we can talk about the work that the company is carrying out to continuously provide the growing needs of the region, heat and electricity. We will be honest about our tariff policy, the problems that arise and the possibilities of solving them. General-on the development strategy of the company, which takes into account the state policy in the field of strategic planning of the national energy security system. The head of state also spoke about the plans for the development of the energy infrastructure of the region, which he outlined in his address, and attributed these tasks to the main directions of the new economic policy.
In matters of ensuring energy security in the region, Ales moves step by step, consistently implementing the tasks set. According to the modernization program, the company completed a number of projects, the economic impact of which became obvious this year. For example, only the construction of a separate water intake at CHPP-1 and CHPP-2 and the installation of water metering devices at the Kapshagai HPP will save millions of tenge. Thanks to the cleaning of the Canal channel Kapshagai HPP -. the annual level of electricity generation averages 16 million. increases in kWh.per year-this is a significant growth for the energy deficit region.
The conservation program is also very extensive, although it involves the investment of significant capital from the revenues of ales. In 2009-2012 alone, the company invested млн 600 million in conservation activities.more than tenge was invested. This contributed to a significant improvement in the environmental situation, significantly increasing the efficiency of industrial safety systems. The company has received certificates for greenhouse gas emissions for all production departments of the CHP. All of them are coordinated with regulatory authorities in the field of Environmental Protection.
The high environmental component is also present in the company’s project to switch from coal to environmentally friendly fuel and gas. However, these costs, reasonable and socially significant, also fall on the tariff. Ales is trying to find a reasonable balance here too. For example, cost optimization under the article” own needs”. The company’s management believes that the strategic guarantee of ensuring the strengthening of leadership positions is the continuous improvement of the integrated management system.
-The requirements of the regulator and consumers to improve the quality of management, safety are a priority for our company, – continues Nurlan Taufikovich. – Improving the quality is facilitated by the technical re-equipment of production facilities, the introduction of advanced technologies aimed at energy saving and improving energy efficiency, as well as the development and implementation of optimization programs that we have been carrying out in recent years. At the same time, we carry out constant monitoring of the consumer market. We strive to meet the requirements and meet the expectations of customers. With a good understanding that due to the high rates of growth and development of the economy of the Almaty region, we still have work ahead of us.
The theme of quality, compliance with international production standards, also acquired a practical Sound last year. In early spring, the company successfully passed the certification of the energy management system in accordance with the requirements of the international standard ISO 50001. It was conducted by the world famous company “TUV NORD”. A little earlier, Ales successfully passed a supervisory external audit to confirm a number of ISO standards, and now there is an integration of existing certified systems in all structures.
On the permanent agenda is the issue of staffing. The company has developed 15 training programs for workers and engineering and technical personnel working at hazardous production facilities. For enterprises in the energy sector, regular training of personnel in matters of safety equipment, as well as a high level of security systems, is of paramount importance. At its own expense, ales trains young specialists at the Almaty University of energy and communications, the Almaty State College of energy and electronic technologies. And the company’s productions are the basis for students of these educational institutions to undergo production and pre-diploma practice.
–Thus, we not only solve current issues of staffing, but also work ahead of time, training young specialists, – concluded Nurlan Mukhamed-Rakhimov. -Caring for future personnel, the continuity of generations of power engineers, ensuring the stability and security of the system, is not just a tribute to traditions. But caring directly and figuratively about the bright future of the country.